Contact us

For more information on the Québec Parental Insurance Plan, contact the Centre de service à la clientèle, at any time, toll-free, at the following numbers:

  • Throughout North America, toll free: 1-888-610-7727
  • Overseas: 1-418-643-7246 (Charges Apply)

If you need to speak with an officer, service is available Monday to Friday, from 8:00 a.m. to 6:00 p.m.

Our interactive voice response system is available at any time, outside the above hours. The system offers quick and effective access to information on the Plan.

If you wish to send us documents, here is our mailing address:

Centre de service à la clientèle
19, rue Perreault Ouest, 1er étage
Rouyn-Noranda (Québec) J9X 0A1

Last update: January 8, 2016