Help

Web browsers

The Québec Parental Insurance Plan (QPIP) website can be consulted with the following browsers:

  • Internet Explorer 5.5 or more (version for PC);
  • Mozilla (Firefox) 1.0 or more.

Access to online services

Access to the online services requires certain technological environments. Before accessing the online services, please make sure your browser and operating system are supported This link opens in a new window.. QPIP online services are not supported in Macintosh.

The following addresses will allow you, if applicable, to download the new browser versions:

Documents

Documents on this site can be in various formats.

  • The most common is PDF, or Portable Document Format, which displays documents in their original layout.
    To view or print PDF files, you need Adobe Reader software (version 8.0 or more), which can be downloaded free of charge from the Adobe Links to an external website. Web site. We suggest that you use a recent version of this software to download PDF documents.
    Some PDF forms can be filled out electronically. Adobe Reader automatically prints documents in letter format (8½ x 11), even if the document is in a different format. If you wish to print documents in legal format (8½ x 14), you have to adjust the print setup.
  • Word is used mainly for documents that contain few tables or charts, and for certain forms that can be filled in onscreen.
    More information about Word Links to an external website..
  • Excel is often used for budget-related documents. It is ideal for performing calculations and creating tables and charts.
    More information about Excel Links to an external website..
  • PowerPoint (PPT) is used to create slide presentations for screening.
    More information about PowerPoint Links to an external website..
  • WinZip is used to compress large documents and group together related files, such as the chapters and appendices of a publication.
    More information about WinZip Links to an external website..
  • MPEG-4 (MP-4) is a video compression format mainly used in multimedia, such as webcasts and television broadcasts, and for high-definition recordings. You can play MPEG-4 video recordings with QuickTime softwareLink to external site.. It is possible to view such recordings with wireless mobile devices.
  • Format WMV (Windows Media Video) is a data compression format for audiovisual files.
  • Format MP3 is a data compression format for audio files.

To view the two above formats, you need video and audio software such as Windows Media Player.

Technical problems?

Feel free to e-mail the webmaster.

Information about other government services

See the Québec government portal for information related to the Government of Québec, its departments and agencies, and other public and semipublic bodies.

Last update: 2010-04-08